科德宝集团
密封与减震控制技术
技术纺织品与过滤
清洁技术与产品
特种产品
实习生岗位

客户服务专员(Customer Service Clerk)

科德宝宝翎国际贸易(上海)有限公司

发布日期:2021-11-23工作地点:南通-崇川区

公司简介:

Freudenberg Performance Materials is a leading global manufacturer of innovative technical textiles offering differentiated value propositions to a broad range of markets and applications such as Apparel, Automotive, Building Materials, Hygiene, Medical, Shoe and Leathergoods as well as Specialties.

Key Responsibilities: 

主要职责:
1. Getting orders from customer/salesman, follow order operation procedures to handle daily orders. .
    收到销售订单后,按照操作流程处理订单
2. If stock shortage, actively contact other C/S in China for stock re-allocation. If purchase is required, contact with purchasing dept. and confirm coming shpt with salesman on a daily basis. If any issue arising during transportation, contact logistic department and personal in charge in time to solve the problem. 
    库存缺货时,和采购以及物流部门协调,跟进到货情况,及时完成客户订单交付。
3. Make goods post and create billing in SAP in time every morning. Provide billing list to be checked by the financial staff so that they can issue VAT invoice on schedule. 
   每天上午及时在SAP中出货和开票,发开票清单和财务核对,以便财务准时开具增值税发票
4. Answer to inquires of salesman on demand, including stock checking, coming shpt, customer information and sales records. 
   按需回答销售人员的询问(包括库存、运输、交货日期、客户信息等)。
5. Keep documents in archives properly. Make relevant records and monthly report.
   归档相关事宜以及生成相关周报月报。
6. Review goods reserve orders monthly, especially for goods with long remaining time. Check with salesman actively to cancel order or avoid any missed orders. 
   跟踪订单完成进度,催促采购按计划完成客户订单,定期清理过期订单。
7.  Complete other tasks assigned by managers. 
   按时完成上级交代的其他工作。 



Qualifications: 
岗位要求:
1. College graduated or higher degree
   学历大专以上
2. Working experience in relevant field
   具备相关工作经验
3. Familiar with ERP system and Office Tools, preferably SAP & Excel
   了解ERP和微软操作软件,特别是SAPExcel
4. Ability to make basic communication, report, and send/receive emails with English.

   基本英语读写能力,能用英文收发邮件。